Terms and conditions
Terms and Conditions of the Booking Engine
1. Scope of Service
This website (hereinafter, the “Portal”) allows users to search, view, and book apartments for short-term stays.
The service is provided by Idyllia by Spartacus, with registered office at Viale delle Milizie 76, 00192 Rome, Italy, VAT No. IT11346401000.
2. Definitions
User/Guest: any person making a booking and/or staying at the Property
Property: apartment or accommodation available for booking
Booking: confirmed reservation made through the Portal
Manager: owner or operator of the Property
3. Booking Process
Bookings can be made exclusively through the Portal.
The User represents and warrants that:
all information provided is true, accurate, and complete
they are at least 18 years old and legally capable of entering into binding agreements
A booking is considered confirmed only upon receipt of a confirmation email.
The Manager reserves the right to refuse or cancel bookings in case of:
incomplete or inaccurate information
suspected fraudulent activity
4. Prices and Payments
All prices are expressed in Euro (€) and include VAT unless otherwise stated.
Accepted payment methods may include:
credit/debit card
bank transfer
other methods available on the Portal
Tourist Tax
The tourist tax required by the Comune di Roma is not included in the booking price unless explicitly stated.
Current amount:
€6.00 per person per night
The tax must be paid:
upon arrival, or
before arrival via electronic payment methods
Failure to pay may result in denial of access to the Property.
5. Cancellation Policy
Cancellation terms vary depending on the selected rate and are displayed at the time of booking.
Possible conditions include:
free cancellation within a specified period
partial or full penalty
no-show with full charge
6. Non-Refundable Rates and Security Deposit
Payment
For non-refundable rates:
full payment is required at the time of booking
the amount is non-refundable under any circumstances, including cancellation, no-show, or early departure
Security Deposit
A security deposit of €500.00 is required:
via credit card pre-authorization, or
via alternative deposit method indicated by the Manager
Refund of Deposit
The deposit will be released or refunded only if no damages, missing items, or violations of the terms occur.
Authorization to Charge
By accepting these Terms, the User expressly authorizes the Manager to charge the provided credit card for:
damages to the Property or furnishings
missing items
extraordinary cleaning
violations of house rules
any unpaid costs
Charges may be applied after check-out.
Excess Damages
If damages exceed the deposit amount, the User remains liable for the difference.
7. Check-in and Check-out
Check-in and check-out times are binding unless otherwise agreed.
Failure to comply may result in additional charges.
8. Guest Identification (Art. 109 TULPS)
Pursuant to Article 109 of the Testo Unico delle Leggi di Pubblica Sicurezza, all guests must be identified.
Requirements:
online check-in prior to arrival
valid ID upon arrival (ID card, passport, or driver’s license)
This obligation also applies to minors.
Failure to comply may result in:
denial of access
cancellation without refund
Guest data will be transmitted to the competent authorities as required by law.
9. Guest Obligations
The User agrees to:
use the Property with due care
comply with condominium regulations
respect the maximum occupancy limit
It is strictly forbidden to:
sublet the Property
use the Property for unlawful purposes
10. House Rules and Conduct
No Parties or Events
Parties, events, or unauthorized gatherings are strictly prohibited.
Noise Policy
Guests must respect quiet hours:
10:00 PM – 8:00 AM
Violations
In case of violation:
minimum penalty of €300.00
possible immediate termination of the stay
retention of the security deposit
11. Maximum Occupancy
Exceeding the number of guests declared in the booking is strictly prohibited.
Violations may result in:
additional charges per extra guest
termination of the booking
12. Liability
The Portal acts as an intermediary between User and Manager.
It shall not be held liable for:
service disruptions attributable to the Manager
inaccuracies or temporary unavailability
13. Force Majeure
The Manager shall not be held liable for events beyond their control, including but not limited to natural disasters, technical failures, or government actions.
14. Changes and Cancellations by the Manager
The Manager reserves the right to modify or cancel bookings due to force majeure.
In such cases, the User will be offered:
an equivalent alternative, or
a full refund
15. Data Protection
Personal data is processed in accordance with the Regolamento Generale sulla Protezione dei Dati (GDPR).
Please refer to the Privacy Policy for further details.
16. Governing Law and Jurisdiction
These Terms are governed by Italian law.
Any disputes shall fall under the jurisdiction of the court where the service provider is registered.
17. Amendments
The Manager reserves the right to amend these Terms at any time.
Changes shall be effective upon publication on the Portal.
18. Contacts
Email: [email protected]
Phone: +393515184417
1. Scope of Service
This website (hereinafter, the “Portal”) allows users to search, view, and book apartments for short-term stays.
The service is provided by Idyllia by Spartacus, with registered office at Viale delle Milizie 76, 00192 Rome, Italy, VAT No. IT11346401000.
2. Definitions
User/Guest: any person making a booking and/or staying at the Property
Property: apartment or accommodation available for booking
Booking: confirmed reservation made through the Portal
Manager: owner or operator of the Property
3. Booking Process
Bookings can be made exclusively through the Portal.
The User represents and warrants that:
all information provided is true, accurate, and complete
they are at least 18 years old and legally capable of entering into binding agreements
A booking is considered confirmed only upon receipt of a confirmation email.
The Manager reserves the right to refuse or cancel bookings in case of:
incomplete or inaccurate information
suspected fraudulent activity
4. Prices and Payments
All prices are expressed in Euro (€) and include VAT unless otherwise stated.
Accepted payment methods may include:
credit/debit card
bank transfer
other methods available on the Portal
Tourist Tax
The tourist tax required by the Comune di Roma is not included in the booking price unless explicitly stated.
Current amount:
€6.00 per person per night
The tax must be paid:
upon arrival, or
before arrival via electronic payment methods
Failure to pay may result in denial of access to the Property.
5. Cancellation Policy
Cancellation terms vary depending on the selected rate and are displayed at the time of booking.
Possible conditions include:
free cancellation within a specified period
partial or full penalty
no-show with full charge
6. Non-Refundable Rates and Security Deposit
Payment
For non-refundable rates:
full payment is required at the time of booking
the amount is non-refundable under any circumstances, including cancellation, no-show, or early departure
Security Deposit
A security deposit of €500.00 is required:
via credit card pre-authorization, or
via alternative deposit method indicated by the Manager
Refund of Deposit
The deposit will be released or refunded only if no damages, missing items, or violations of the terms occur.
Authorization to Charge
By accepting these Terms, the User expressly authorizes the Manager to charge the provided credit card for:
damages to the Property or furnishings
missing items
extraordinary cleaning
violations of house rules
any unpaid costs
Charges may be applied after check-out.
Excess Damages
If damages exceed the deposit amount, the User remains liable for the difference.
7. Check-in and Check-out
Check-in and check-out times are binding unless otherwise agreed.
Failure to comply may result in additional charges.
8. Guest Identification (Art. 109 TULPS)
Pursuant to Article 109 of the Testo Unico delle Leggi di Pubblica Sicurezza, all guests must be identified.
Requirements:
online check-in prior to arrival
valid ID upon arrival (ID card, passport, or driver’s license)
This obligation also applies to minors.
Failure to comply may result in:
denial of access
cancellation without refund
Guest data will be transmitted to the competent authorities as required by law.
9. Guest Obligations
The User agrees to:
use the Property with due care
comply with condominium regulations
respect the maximum occupancy limit
It is strictly forbidden to:
sublet the Property
use the Property for unlawful purposes
10. House Rules and Conduct
No Parties or Events
Parties, events, or unauthorized gatherings are strictly prohibited.
Noise Policy
Guests must respect quiet hours:
10:00 PM – 8:00 AM
Violations
In case of violation:
minimum penalty of €300.00
possible immediate termination of the stay
retention of the security deposit
11. Maximum Occupancy
Exceeding the number of guests declared in the booking is strictly prohibited.
Violations may result in:
additional charges per extra guest
termination of the booking
12. Liability
The Portal acts as an intermediary between User and Manager.
It shall not be held liable for:
service disruptions attributable to the Manager
inaccuracies or temporary unavailability
13. Force Majeure
The Manager shall not be held liable for events beyond their control, including but not limited to natural disasters, technical failures, or government actions.
14. Changes and Cancellations by the Manager
The Manager reserves the right to modify or cancel bookings due to force majeure.
In such cases, the User will be offered:
an equivalent alternative, or
a full refund
15. Data Protection
Personal data is processed in accordance with the Regolamento Generale sulla Protezione dei Dati (GDPR).
Please refer to the Privacy Policy for further details.
16. Governing Law and Jurisdiction
These Terms are governed by Italian law.
Any disputes shall fall under the jurisdiction of the court where the service provider is registered.
17. Amendments
The Manager reserves the right to amend these Terms at any time.
Changes shall be effective upon publication on the Portal.
18. Contacts
Email: [email protected]
Phone: +393515184417